xiaoken
Civilian
Posts: 1
Joined: Sat Oct 06, 2007 10:49 am

Can't install game

Sat Oct 06, 2007 11:11 am

I can't get the game to install. It always throws up an error message


Error
C:\Program Files\AGEod's American Civil War\ACW\GameData\Models\414FRAArtillerie ?cheval.mdl

And error occurred while trying to rename a file in the destination directory:
MoveFile failed; code 123.
The filename, directory name, or volume syntax is incorrect.

Click Retry to try again, Ignore to skip the file (not reccomended), or Abort to cancel installation.


What should I do? Is it a language issue? I'm using windows xp sp2. :p leure:

User avatar
Pocus
Posts: 25673
Joined: Wed Oct 19, 2005 7:37 am
Location: Lyon (France)

Sat Oct 06, 2007 12:29 pm

Yes, for far-east people, this can be the problem. Windows can't bear accentuated letters in filenames. This has been removed in the last installers though.
Please contact me at support@ageod.com with the details of your order and I will provide you with a new link to the game.

Regards,
Philippe.
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Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

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