Maj. Frogbottom
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CTDs with beta patch

Wed May 23, 2007 2:26 am

I've been experiencing alot of crashes since downloading the beta patch. A dialog box pops up with a warning that the .exe has had numurous errors and would I like to exit the program. If I click "non" then more boxes follow with more errors until I finally click "oui." Is anyone else suffering crashes? I haven't seen it mentioned. Thanks

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Carrington
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Wed May 23, 2007 3:37 am

which one? I've gotten a number of crashes with 1.03beta, but haven't tried 1.03RC1 that much. The crash from demoting leaders looks like it was solved, but there were some other extraneous CTDs that may still be around -- mainly around unit combination, I think...

Maj. Frogbottom
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Wed May 23, 2007 4:00 am

The first one I guess. I've had trouble with unit combining but my last crash was actually during a turn resolution.

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Pocus
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Location: Lyon (France)

Wed May 23, 2007 6:04 am

As soon as you get the crash, exit the game if it is not existing by itself, and then wrap me the logs and savedgame in a zip please. I can't do much without that.
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Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

Wilhammer
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Wed May 23, 2007 10:56 am

I got a crash with 103 beta when I tried to combine two armies together under the same tab - guess you can't do that!

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Pocus
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Location: Lyon (France)

Wed May 23, 2007 12:43 pm

one should disapears, without crash :) is it reproducible?
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Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

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Carrington
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Wed May 23, 2007 2:17 pm

Wilhammer wrote:I got a crash with 103 beta when I tried to combine two armies together under the same tab - guess you can't do that!


I had that crash as well.

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Carrington
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Wed May 23, 2007 2:18 pm

Wilhammer wrote:I got a crash with 103 beta when I tried to combine two armies together under the same tab - guess you can't do that!


I had that crash as well with beta, haven't tried it with rc1

Maj. Frogbottom
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Thu May 24, 2007 10:44 pm

Here is my game that crashes during turn resolution. Never mind for some reason I can't upload an attachment, it says my account doesn't have sufficient privileges. I tried anyway.

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Charleson
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Location: Detroit

Thu May 24, 2007 11:11 pm

Per the sticky in the support forum on how to report bugs:

In case of a bug or a crash:

1. Quit as soon as possible the game

2. Go to the folder AGEod's American Civil War\ACW\Saves\.

3. You will find there the game you were playing. If you have several games with the same name, then its the one with the most recent files.

4. Zip the entire folder (of your game)

5. Add in the zip file all files you can find in the folder AGEod's American Civil War\ACW\Logs\

6. Send the archive to support@ageod.com , explain in the mail what was the operation you were doing when the bug happened.

Thanks in advance for your report. A corrected bug will improve the whole game for each player.


I can add that from personal experience that Pocus and company are very efficient and helpful with responding to reports placed this way.

Maj. Frogbottom
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Fri May 25, 2007 12:05 am

Oh, silly me. Guess I should read the sticky threads. Thanks.

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