aspqrz
Conscript
Posts: 11
Joined: Fri May 04, 2007 11:35 pm

Invalid Registration Key

Fri May 04, 2007 11:42 pm

Hi,

I purchased and downloaded AACW last night, but when I went to install it this morning it tells me the activation key that I *carefully* copied down "does not have the expected length".

I copied this down carefully from the page before the download page, but there has been, as implied by the installation procedure, no confirmation email to provide the code for checking AND when I tried to log on to the account I had to create the *purchase* the game it tells me that the account name or password are invalid.

I guess I could have made a mistake with ONE of these things, but ALL THREE?

Regardless (maybe I did, it was late, but I didn't think I was *that* tired), I would appreciate it if a valid registration code could be sent to me so that I can actually enjoy the game before Monday.

Purchase details ...

Phillip McGregor
1 Park Street
Harbord
NSW
Australia

login name: aspqrz

Any help would be appreciated.

Phil

Lafrite
Posts: 847
Joined: Mon Nov 14, 2005 9:00 pm
Contact: Website

Fri May 04, 2007 11:55 pm

Best way is to send a mail to support@ageod.com along with your name and physical address.

aspqrz
Conscript
Posts: 11
Joined: Fri May 04, 2007 11:35 pm

Sat May 05, 2007 12:08 am

Lafrite wrote:Best way is to send a mail to support@ageod.com along with your name and physical address.


Done. It took a while to find it, though, and then only by accident. It is not prominently and/or well placed.

Phil

Lafrite
Posts: 847
Joined: Mon Nov 14, 2005 9:00 pm
Contact: Website

Sat May 05, 2007 12:35 am

Support is sleeping after a hard patch day but he is usualy respond 7/7 days.

But the manual and the F.A.Q. are waiting you ;)

Manual : http://www.ageod-forum.com/forumdisplay.php?f=105
FAQ : http://www.ageod-forum.com/showthread.php?t=3466

Have a nice day :hat:

User avatar
Pocus
Posts: 25673
Joined: Wed Oct 19, 2005 7:37 am
Location: Lyon (France)

Sat May 05, 2007 8:11 am

I got your mail aspqrz (Phil ?). See your mail box, I'm ready to see with you the exact problem.
Image


Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

User avatar
Korrigan
AGEod Guard of Honor
Posts: 1982
Joined: Wed Nov 30, 2005 12:33 pm
Location: France

Sat May 05, 2007 8:13 am

It's 9:00 AM here in France, the AGEod staff is back in town :nuts:

Good morning Pocus! :cwboy:
"Never argue with a fool, onlookers may not be able to tell the difference." Mark Twain

Image

aspqrz
Conscript
Posts: 11
Joined: Fri May 04, 2007 11:35 pm

Sat May 05, 2007 8:22 am

Pocus wrote:I got your mail aspqrz (Phil ?). See your mail box, I'm ready to see with you the exact problem.


And a quick response it is, too! Have sent the information requested separately a moment or two ago, I hope the problem is easily solved :-)

Phil McGregor (aspqrz)

jmeyer
Civilian
Posts: 2
Joined: Sat Apr 28, 2007 10:25 pm

Sat May 05, 2007 4:23 pm

I had the same problem, but found that simply hitting the space key a number of times after entering the reg code did the trick.

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