onlyproblems
Conscript
Posts: 14
Joined: Wed May 27, 2009 3:11 am

Several errors have been generated and the application is stalling

Wed May 27, 2009 3:20 am

Hello,

I am receiving constantly during gameplay this erros message. Screenshot attached.

Reisntalled the game and applied the latest Patch 1.13b = Still not working.

Can anyone help me???

Greets from Argentina,

John
Attachments
screenshot1error.jpg

User avatar
Gray_Lensman
Posts: 497
Joined: Mon Jun 18, 2007 4:04 am
Location: Who is John Galt?

Wed May 27, 2009 3:31 am

deleted

onlyproblems
Conscript
Posts: 14
Joined: Wed May 27, 2009 3:11 am

Wed May 27, 2009 7:32 am

Dear Gray,

that was one fast reply.

What other information would you need from me?

Computer Info:
DELL XPS 16"
IntelCoreDuo2 T9400, 2.53GHz
64-Bit Windows Visa Premium
4GB Ram

MainLog file attached as well.
Any other info you need I will try to provide.

Regards,

John
Attachments

[The extension txt has been deactivated and can no longer be displayed.]


onlyproblems
Conscript
Posts: 14
Joined: Wed May 27, 2009 3:11 am

Missing Dr3DRM.dll file seems to be the problem

Wed May 27, 2009 8:23 am

Dear Gray,

after uninstalling and re-installing the game + patch, following error appeared. Screenshot attached.

Seems that the game isn't fit yet for the 64-Bit generation of Operating Systems.

You have maybe this file somewhere? (I'll start googling around now)

Cheers,

John
Attachments
screenshoterror2.jpg

onlyproblems
Conscript
Posts: 14
Joined: Wed May 27, 2009 3:11 am

Sorry, file name is:

Wed May 27, 2009 8:24 am

D3DRM.dll

onlyproblems
Conscript
Posts: 14
Joined: Wed May 27, 2009 3:11 am

Hm...

Wed May 27, 2009 8:34 am

alright, so now the error pops up in the starting screen once you press the LOAD GAME button.

Screenshot + Mainlog file attached

Missing DLL file located with Google. Where to put that file? Windows main folder?

Cheers,

John
Attachments

[The extension txt has been deactivated and can no longer be displayed.]

screenshoterror3.jpg

User avatar
Gray_Lensman
Posts: 497
Joined: Mon Jun 18, 2007 4:04 am
Location: Who is John Galt?

Wed May 27, 2009 11:06 pm

We'll have to wait for Pocus to weigh in on this. The game installation/patch files are not the cause of your problem so maybe it's a hardware/driver compatability issue. Pocus would have more experience in that area.

User avatar
ShovelHead
Sergeant
Posts: 78
Joined: Sat Mar 07, 2009 7:02 am
Location: Huntington Beach, California

Thu May 28, 2009 12:13 am

This DirectX file, d3drm.dll, is deprecated in Vista.

You can download the file from the following link:

http://www.dlldump.com/download-dll-files_new.php/dllfiles/D/d3drm.dll/5.1.2600.0/download.html


For vista 32bit ( x86 ) place the file in the following path: C:/windows/system32

For vista 64bit (x64) place the file in the following path: C:/windows/sysWOW64

onlyproblems
Conscript
Posts: 14
Joined: Wed May 27, 2009 3:11 am

Thu May 28, 2009 12:14 am

Alright, let's wait.

Would be great to solve this issue somehow.

Thanks for your fast responses!

User avatar
ShovelHead
Sergeant
Posts: 78
Joined: Sat Mar 07, 2009 7:02 am
Location: Huntington Beach, California

Thu May 28, 2009 12:16 am


User avatar
Gray_Lensman
Posts: 497
Joined: Mon Jun 18, 2007 4:04 am
Location: Who is John Galt?

Thu May 28, 2009 12:17 am

deleted

onlyproblems
Conscript
Posts: 14
Joined: Wed May 27, 2009 3:11 am

Thu May 28, 2009 12:29 am

Ok, just tried that.

Added the .dll file into the windows vista folder and into the game folder.

Error messages continue to pop up.

richfed
Posts: 902
Joined: Tue Nov 21, 2006 9:50 pm
Location: Marion, North Carolina, USA
Contact: Website

Thu May 28, 2009 12:45 am

Be sure that the d3drm.dll file is in the root folder of the game --- right in there with the aacw.exe file.
[color="DarkRed"][SIZE="2"][font="Book Antiqua"]"We've caught them napping!"[/font][/size][/color]

onlyproblems
Conscript
Posts: 14
Joined: Wed May 27, 2009 3:11 am

Thu May 28, 2009 5:05 am

That's exactly what I did. See screenshot.
Attachments
dll file loaction.jpg

User avatar
Pocus
Posts: 25669
Joined: Wed Oct 19, 2005 7:37 am
Location: Lyon (France)

Thu May 28, 2009 5:28 pm

Please install the game somewhere else than in C:\Program Files, the programs there are monitored strictly by Vista.
You should also try to install DirectX 9.0c, as Vista Legacy support is not 100% perfect:
Dx9: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3
Image


Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

onlyproblems
Conscript
Posts: 14
Joined: Wed May 27, 2009 3:11 am

Problems stay

Fri May 29, 2009 5:09 am

Alright, I did everything that I was told to do:

1. Uninstalled the game
2. Reinstalled it in a different directory
3. Installed the latest Patch
4. Added the *.dll file in the windows SysWOW64 folder and the game folder where the .exe file is
5. Installed the directX plugin

Started the program and wanted to load a game (moved the saved game folder into the right folder) and the same error message pops up again.

onlyproblems
Conscript
Posts: 14
Joined: Wed May 27, 2009 3:11 am

Update

Fri May 29, 2009 9:33 am

I just installed the latest Service Pack 2 release for 64-Bit Vista OS.
(It was released on the May 25, 2009)

However, the problems stay on.

User avatar
Pocus
Posts: 25669
Joined: Wed Oct 19, 2005 7:37 am
Location: Lyon (France)

Fri May 29, 2009 4:42 pm

Sorry I'm running out of idea here. I know some of us (one of the dev included) are running the games (and even developping :) ) on Vista 64 w/o problem, so this is not an easy incompatibility problem to solve. If you bought the game at AGEOD, I would suggest a refund or an exchange for another game (WW1 is not using the same engine).
Image


Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

onlyproblems
Conscript
Posts: 14
Joined: Wed May 27, 2009 3:11 am

Oh well

Fri May 29, 2009 8:20 pm

I bought the game at http://www.gamersgate.com . Biut the thing is I don't want a refund or another game - I want to play that game. Took quite some time to get into the gaming concept/manuals and had after some tryouts great fun and then suddenly during gameplay these errors.

I want to play this game.

Maybe there are other programs installed that conflict with that one?

What are the exact hardware/software requirements for that game? (Maybe there is something that I have overseen)

What does the DEV guy with his 64-Bit Vista OS that I don't do correctly?

User avatar
Rafiki
Posts: 5811
Joined: Thu Aug 24, 2006 9:19 am
Location: Oslo, Norway

Fri May 29, 2009 9:53 pm

Perhaps you could provide a view of which programs/processes you have running on your machine, e.g. a screenshot of the overview in Program Manager (or whatever Vista calls it)?
[CENTER]Latest patches: AACW :: NCP :: WIA :: ROP :: RUS :: PON :: AJE
Visit AGEWiki - your increasingly comprehensive source for information about AGE games
[SIGPIC][/SIGPIC]
[/CENTER]

richfed
Posts: 902
Joined: Tue Nov 21, 2006 9:50 pm
Location: Marion, North Carolina, USA
Contact: Website

Fri May 29, 2009 11:02 pm

Try uninstalling and then turning OFF User Account Control. Reinstall the game normally with the UAC setting turned OFF.

Might work -
[color="DarkRed"][SIZE="2"][font="Book Antiqua"]"We've caught them napping!"[/font][/size][/color]

onlyproblems
Conscript
Posts: 14
Joined: Wed May 27, 2009 3:11 am

UAC + latest update

Sat May 30, 2009 7:33 am

I turned off UAC the day I received my notebook from DELL. Was too annoying.

BTW - I decided to play from the start and NOT move the old saved game folder.

Game worked fine till the year around 1862 early August and then BAAAAAMM crash again.

See latest MainLog file.

Any clue?
Attachments

[The extension txt has been deactivated and can no longer be displayed.]


User avatar
Gray_Lensman
Posts: 497
Joined: Mon Jun 18, 2007 4:04 am
Location: Who is John Galt?

Sat May 30, 2009 7:41 am

deleted

onlyproblems
Conscript
Posts: 14
Joined: Wed May 27, 2009 3:11 am

Weird

Sat May 30, 2009 10:28 am

I got 4GB of RAM.

See screenshot of my systemsettings (without ID Key of my Windows copy)
Attachments
systemsettings.jpg

User avatar
Pocus
Posts: 25669
Joined: Wed Oct 19, 2005 7:37 am
Location: Lyon (France)

Tue Jun 02, 2009 8:43 am

That's a problem with the video card/driver. Do you have an ATI?, they sometime pose this problem: their memory is not properly flushed when rotating textures out of memory, and then in the end you crash with an out of memory error.
For Vista a driver of less than 6 months is almost mandatory.
Image


Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

tagwyn
AGEod Guard of Honor
Posts: 1220
Joined: Tue Apr 17, 2007 4:09 pm

Problems?

Tue Jun 02, 2009 4:59 pm

OM: Replace your Vista with XP! Vista is not a good system IMHO.
This is what I have done and I have no problems now. t :thumbsup:

PanzerHue
Private
Posts: 26
Joined: Wed Jan 05, 2011 2:25 pm

Wed Jan 05, 2011 11:24 pm

Pocus wrote:That's a problem with the video card/driver. Do you have an ATI?, they sometime pose this problem: their memory is not properly flushed when rotating textures out of memory, and then in the end you crash with an out of memory error.
For Vista a driver of less than 6 months is almost mandatory.


Hi,
I have just got ACW and have with joy been spending some time reading manual and the many great posts in this forum.
However when I started to play the game (more than 2 turns) I recieved the same error as "onlyproblem". I have read this thread and been trying out the suggested solutions but it keep popping up.
I have an ATI video card and I would like to know if there is any solution to the problem described by Pocus (above)?
Thanx for a freat forum...

Best regards

EDIT: the error only appear when I activate SVF mod!(?)

User avatar
Pocus
Posts: 25669
Joined: Wed Oct 19, 2005 7:37 am
Location: Lyon (France)

Thu Jan 06, 2011 2:13 pm

The initial error of onlyproblem is just a generic message. So you would need to activate error logging (in Main menu, options, system) to get a more detailed one. Hopefully with that, we will see what sort of error. If this is an historical event from the SVF mod, then this is nothing to fix, and Clovis, the mod author will take care of the bug without difficulty.
Image


Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

PanzerHue
Private
Posts: 26
Joined: Wed Jan 05, 2011 2:25 pm

Thu Jan 06, 2011 5:10 pm

Hi Pocus,
Thanx for your reply.
The main Log showed some errors with UID's and unable to find mediainfo for images etc.
Best regards...
Attachments

[The extension txt has been deactivated and can no longer be displayed.]


Athens
Brigadier General
Posts: 431
Joined: Wed Dec 22, 2010 8:46 pm
Location: definitly elsewhere

Thu Jan 06, 2011 9:52 pm

PanzerHue wrote:Hi Pocus,
Thanx for your reply.
The main Log showed some errors with UID's and unable to find mediainfo for images etc.
Best regards...


The modded areas.ini file of the mod isn't correctly installed. Place this file in the Struggle for a vast future/Gamedata directory
Attachments
Areas.zip
(14.21 KiB) Downloaded 264 times

Return to “AACW Technical support / Aide technique”

Who is online

Users browsing this forum: No registered users and 11 guests