R.E.Jenks wrote:[...]By the way I am using XP home and Agesettings doesn't pop on my machine, Strangely if go to shutdown my computer while the installer and Agesettings are running Instead of my computer shutting down Agesettings pops up and I can finish the install.
Hi R.E.Jenks,
so there are two possibilities: First one is that the AGESettings program is waiting somewhere in the background, hidden by another window or minimized. Please check if you can see it in the taskbar.
If this is not the case, then the fact that AGESettings pops up once you shut down your computer, indicates that another software you are running prevents AGESettings from starting. You can try to disable temporarily all programs you have running.
We are aware that the problem about the AGESettings program exist, but were not yet able to find out why it doesn't start on some computers.
So if you like to help us a bit, can you please send me some files, so that I can take a deeper look?
Firstly I would like to have the General.opt, which is located in the game directory ...\ACW\Settings\.
Secondly I would like to take a look to the DxDiag report file of your system.
How to get it:
1. From the Windows Start menu, choose Run
2. Type "DxDiag" (without the quotes) in the Run textbox and press OK
3. Wait for the progress bar on the lower left to complete
4. Finally, press the button labeled "Save All Information..."
This is the file I need.
As the last file I would like to have the report file the program HiJackThis produces. This program logs the processes running currently on your pc as well as the programs which are loaded when the PC is started. I attached HiJackThis to the post. Simply un-zip and run it (no installation required). (This program is a free tool provided by TrendSecure, a company which produces security software.
http://www.trendsecure.com/portal/de...ls/hijackthis).
To get the report file:
1. Start the HiJackThis.exe.
2. Click on the button 'Do a system scan and save logfile'.
3. Save the file.
4. Quit HiJackThis. Do not do any changes with the Fix Checked-Button unless you know what you are doing! Please scan only.
Please send the 3 files to [email="support@ageod.com"]support@ageod.com[/email]
Thanks!
Cheers
Norbert