User avatar
XTRG
Sergeant
Posts: 85
Joined: Sat Sep 05, 2015 8:49 pm

Game crash on turn resolution

Sat Dec 05, 2015 5:38 pm

same old crashing on turn resolution, i added the game exe and the folder where the game is installed its self to my internet security exclusions. ( i have Avast and Windows Defender )

My logs below >

[ATTACH]35956[/ATTACH][ATTACH]35957[/ATTACH][ATTACH]35958[/ATTACH][ATTACH]35959[/ATTACH]

I do adore this game and can't wait to get into my series :)
Attachments

[The extension txt has been deactivated and can no longer be displayed.]

[The extension txt has been deactivated and can no longer be displayed.]

[The extension txt has been deactivated and can no longer be displayed.]

[The extension txt has been deactivated and can no longer be displayed.]


User avatar
Pocus
Posts: 25669
Joined: Wed Oct 19, 2005 7:37 am
Location: Lyon (France)

Mon Dec 07, 2015 9:05 am

An unexpected error, as shown in the log often results from an incompatibility between the game engine and your video driver or Windows. Try to reproduce the problem, if you can, I can probably fix it, but I'll need your saved game. If you can't, then you better head to the support for technical help on hardware and softwares parameters: support@slitherine.co.uk
Image


Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

User avatar
XTRG
Sergeant
Posts: 85
Joined: Sat Sep 05, 2015 8:49 pm

Tue Dec 08, 2015 1:09 am

Pocus wrote:An unexpected error, as shown in the log often results from an incompatibility between the game engine and your video driver or Windows. Try to reproduce the problem, if you can, I can probably fix it, but I'll need your saved game. If you can't, then you better head to the support for technical help on hardware and softwares parameters: support@slitherine.co.uk


http://s000.tinyupload.com/index.php?file_id=82113605882106322402 sorry i couldn't upload the save directly for some odd reason but that is my HST save file.

User avatar
Pocus
Posts: 25669
Joined: Wed Oct 19, 2005 7:37 am
Location: Lyon (France)

Tue Dec 08, 2015 10:10 am

I doubt I can crash with this turn, this is a single HST file, so what is the nation you have played? Can you provide orders? Also please zip the files, they are basically only text files and can get corrupted pretty easily by file hosting service. Better to wrap them in a zip to be sure they remain intact.
Image


Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

User avatar
XTRG
Sergeant
Posts: 85
Joined: Sat Sep 05, 2015 8:49 pm

Tue Dec 08, 2015 3:24 pm

Pocus wrote:I doubt I can crash with this turn, this is a single HST file, so what is the nation you have played? Can you provide orders? Also please zip the files, they are basically only text files and can get corrupted pretty easily by file hosting service. Better to wrap them in a zip to be sure they remain intact.


Apologies, i could add an attachment before now for some reason.

I have included the HST / France ORD File / Replay of FRA turn as well as log files.

I was playing France, order's were to Napoleons stack in Hannover/Oldenburg and some forces in the south of France.

[ATTACH]36074[/ATTACH]
Attachments
March Of The Eagles.zip
(1.81 MiB) Downloaded 231 times
March Of The Eagles.zip
(1.51 MiB) Downloaded 217 times

User avatar
Pocus
Posts: 25669
Joined: Wed Oct 19, 2005 7:37 am
Location: Lyon (France)

Wed Dec 09, 2015 11:07 am

I have run the turn and got no issue. It might be related to the replay module eating too much memory, try disabling it if you play alone.

Here is your new turn and backup1 with orders, if you prefer to process it on your side.
[ATTACH]36103[/ATTACH]
Attachments
new turn and backup.zip
(1.41 MiB) Downloaded 187 times
Image


Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

User avatar
XTRG
Sergeant
Posts: 85
Joined: Sat Sep 05, 2015 8:49 pm

Wed Dec 09, 2015 6:21 pm

Pocus wrote:I have run the turn and got no issue. It might be related to the replay module eating too much memory, try disabling it if you play alone.

Here is your new turn and backup1 with orders, if you prefer to process it on your side.
[ATTACH]36103[/ATTACH]


Odd i have 16gb of 2400mhz ram

User avatar
Sir Garnet
Posts: 935
Joined: Sat Jul 16, 2011 8:23 pm

Tue Dec 15, 2015 7:46 am

I may have a similar problem. First, though want to make sure I have the right files in the zip. - main log, the last backup, and the current hst.
Attachments
Spain GC Crash late in processing.zip
(1.38 MiB) Downloaded 214 times

User avatar
Pocus
Posts: 25669
Joined: Wed Oct 19, 2005 7:37 am
Location: Lyon (France)

Wed Dec 16, 2015 10:39 am

Hi Dear Sir!

I have processed again your turn and I'm happy to say there was no crash with 1.01...
Image


Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

User avatar
Sir Garnet
Posts: 935
Joined: Sat Jul 16, 2011 8:23 pm

Wed Dec 16, 2015 8:50 pm

C'est bon, merci!

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