Crash while loading

[Rooikat]

Good evening!

Just bought this game & am having trouble getting it to boot up on my desktop. Have windows 7 running, should meet or exceed all specs, yet when I start the game, it crashes without letting me into the main screen.

The error message I'm given is:

Exception EAccessViolation dans le module CW2.exe dans 000C7124.
Violation d'acces a l'adresse 004C7124 dans le module 'CW2.exe'.
Lecture de l'adresse 00000004.

[Generalisimo]

We need more information to proceed.
Can you please check your !MainLog.txt file that is located inside the Logs directory inside your Users Directory?

e.g:

C:\Users\<your user name>\Documents\My Games\AGE\CW2\Logs

[Rooikat]

Ok, so I pulled the log & solved my own problem, so good to go there... but still think this somewhat qualifies as a bug/issue another user may encounter, so I'd still like to share my experience.

Here is my log:

8:01:14 PM (Reporting) User: Rooikat Computer: ROOIKAT-PC
8:01:14 PM (Reporting) Loading general settings
8:01:15 PM (Reporting) USettings.LoadSettings 811 settings loaded, out of 7 settings files.
8:01:15 PM (Reporting) Loading Localized Strings
8:01:25 PM (Reporting) System local strings loaded from C:\Games\Civil War II\CW2\Settings\LocalStrings__AGE.csv
8:01:25 PM (Reporting) Loading Display Options
8:01:25 PM (Reporting) Entering DirectX Initializations
8:01:25 PM (Reporting) LocalStrings & Settings 10624 ms
8:01:25 PM (Reporting) Cursors 5 ms
8:04:35 PM (Reporting) DirectX Initializations 192 ms
8:04:35 PM (Reporting) Fonts 2 ms
8:04:35 PM (Reporting) TTerrainDefs.Create 114 Terrains definitions loaded, out of 57 terrains files.
8:04:35 PM (Reporting) Terrains Definitions 913 ms
8:04:35 PM (Reporting) Areas 409 ms
8:04:35 PM (Reporting) Theaters 0 ms
8:04:35 PM (Reporting) Particles I 0 ms
8:04:35 PM (Reporting) TAbiDefs.Create 106 Abilities loaded, out of 106 abilities files.
8:04:35 PM (Reporting) Units Abilities 52 ms
8:04:35 PM (Reporting) TStrucDefs.LoadFromFile 27 StrucDef loaded, out of 27 StrucDef files.
8:04:35 PM (Reporting) Structures 65 ms
8:04:35 PM (Reporting) TFactionDefs.LoadFromFile 14 FactionDef loaded, out of 14 FactionDef files.
8:04:35 PM (Reporting) Factions 20 ms
8:04:35 PM (Reporting) Application.Initialize OK
8:04:35 PM (Reporting) TSplash.Create OK
8:04:35 PM (Reporting) TSplash.Show OK
8:04:35 PM (Reporting) TSplash.Repaint OK
8:04:35 PM (Reporting) Starting Media Librarian
8:04:35 PM (Reporting) Max Texture size: 8192 x 8192
8:04:35 PM (Reporting) TAgeAudio Initializing Audio Engine


Since the last reported activity in the log related to audio, I deduced that this issue possibly related to the fact that I have audio disabled by default on my PC. I don't have speakers connected to my PC (not everyone in the house wants to hear "Bonnie Blue Flag"), and only plug in headphones when gaming. Windows 7 automatically enables and disables audio for me depending on whether or not I have them plugged in. In this case, I plugged in my headphones, enabled audio, & voila, the game started up just fine. That being said, I don't see why the game should crash (and leave me scratching my head) at start up if I have audio disabled - it should either prompt me to enable audio if required, or allow me to crush the rebellion in silence!

No worries on my side, just wanted to let you know what the issue was in case another user encountered it. Keep up the good work!

[Pocus]

Indeed, the game can't run without audio, this is probably something we should improve. Thanks for the feedback!