DLog: Error Accessing File

[Max Vonloben]

Please help.

When I click on the "next turn" icon I get the following error:

Critical Error: Profiler.DLog: Error Accessing File. Sorry, the application will quit.
Most probably this error occurred because your user account has no write access to the program directory. Please run the game with administrator rights.

I am the administrator on this computer, and I have right clicked on the game icon to run the game as administrator too. That didn't help.

I was playing the tutorial at the time.

I am using Windows 7 Premium, 64 bit. Intel Core2 Quad CPU Q8300 @ 2,500GHz, 6GB Ram, Intel G33/G31 Express Chip Family.


Also, I had this problem when I tried to play WIA later the same day. I own WIA, Revolution Under Siege and the ACW game and have never had this problem on this computer until now.

I've uploaded the files that you've asked for.

Thank you,

Mark Froio

[Franciscus]

It may be a problem caused by the Windows UAC or your antivirus.

My personal suggestion is to disable completely UAC. Also make sure all the Ageod directories are exempt from your AV real-scan

Happy 2014

[Max Vonloben]

Thanks for your quick response.

I disabled the UAC completely and exempted the Ageod directory from my AV scan. Shut down and restarted the computer, and had the same problem. First turn. Same error message.

[Max Vonloben]

Anybody working on this for me?

[Bohémond]

Hello,

Could you try installing the game in a HD that is not C; ?

Regards

[Franciscus]

Or alternatively, install in C:\, but not in "programs" folder, but in a specific folder, like C:\Ageod ?

[Max Vonloben]

Right now the game is installed in C\Matrix Games\Alea Jacta Est.

The only other choice would be D, but that's the factory image, and that only has 2 GB's free. Or the portable hard drive I have, but would it work from there at all?

[Franciscus]

Hi

I think you should not touch your D drive, if it has the backup image of your system...and I doubt the game would run ok from a portable...

I supposed you tried to reinstall the game after disabling UAC ?

I am afraid I ran out of more ideas...sorry...

Maybe Pocus could help ?

[Max Vonloben]

I have only tried to run the game with the UAC disabled. This weekend I'll uninstall and reinstall with the UAC disabled. I'll post you after that, unless you've got some other ideas.

Thanks.

[Pocus]

You can try shutting off the Internet, des-installing the game, shutting off both UAC and the AV (make sure you have no Internet connection, WIFI included), and then install the game and run it. Hopefully it will be allowed to write files by itself. If it does, enable back the AV, then try again a turn, and then do the same for the UAC.

Many time, if a program is installed and has been known to run at least once by Windows , then enabling a security suite afterward will make the security software/services quiet about a program.

[Max Vonloben]

That didn't work either.

[Pocus]

Are you in contact with Paulo Costa from Matrix? He has a case similar to your and I'm exchanging with him on this matter.

[Max Vonloben]

No. Should I post this problem in that forum too?