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Help with a crash

Posted: Sun Aug 05, 2007 5:48 pm
by ColbytheDog
Every couple of turns the screen goes black, although I can still hear the game audio, and then the computer restarts itself in a few minutes.
I have an ATI Radeon X600 PCI card updated to the latestes drivers (7.7). Is it the drivers or something else? I read the thread on the Omega but wasn't sure if that was the solution to my problem.
As always, thanks

Posted: Sun Aug 05, 2007 11:17 pm
by ColbytheDog
Well, changing to the Mega drivers seems to have helped but now I have a number floating in the right hand corner of the screen. It changes from yellow to red and between 25 and 1. :bonk:
Any thoughts on what's causing it and how I make it go away?

Okay, I spoke too soon. It still crashes.

Posted: Mon Aug 06, 2007 8:32 am
by Pocus
Sorry for these inconveniences.

What is the amount of RAM you have? Do you have Vista?

Posted: Mon Aug 06, 2007 11:18 pm
by ColbytheDog
1024 MB RAM and Xp

Thanks for the sympathy. I hope you had a good vacation.

Posted: Tue Aug 07, 2007 7:37 am
by Pocus
I will try to provide you with more my sympathy, but hopefully a fix :)

I believe the number you see is the frame per second (you want to have 25 optimally, but 15 will do). This is printed on your screen by the Omega driver, but it should only appears if you have a beta version of it, or you enabled a debug setting I would say (I don't know the exact answer but I'm doing an educated guess there).

As for your crash, try to use these settings to stabilize the application: Options window, system. Check the leftmost box in the 'max texture size' option, and uncheck the box of the 'high memory' option.

Tell me.

Posted: Wed Aug 08, 2007 2:26 am
by ColbytheDog
Changing the texture size helped. I had no problems for about an hour but when I quit and returned, I got the black screen in about 10 minutes. I tried changing the high memory but it interfered with scrolling so I changed it back. I will try that again and let you know.

The numbers are related to someting called "ATI Tray Tools" that appeared with the omega drivers. I guess I must have turned them 'on'.

Thanks for helping.

Posted: Wed Aug 08, 2007 7:36 am
by Pocus
Yes deactivating high memory will make your first mn or so of scrolling slower, but this help your video card sustain the memory load.

Posted: Fri Aug 10, 2007 1:09 am
by ColbytheDog
Your were right. After the first little bit, the scrolling improved. Oddly, the game still crashes if I quit and come back without turning the computer off but appears to be completely solid the first time I start it. I can live with that. I guess I'll just have to keep playing. :siffle:

Thanks for your help.

Posted: Fri Aug 10, 2007 1:25 pm
by Pocus
Sorry to be unable to fix entirely your problem. Hardware issues are difficult to solve when DirectX start to be involved.

Posted: Fri Aug 17, 2007 9:32 pm
by ColbytheDog
I thought we had this problem licked but the game has crashed every other turn or so for the last two days. It just crashed four times in a row. I'm sorry but I give up. I don't want to have to be a software engineer to play a game. When it worked, it was great.

I've have no rancor. Just the disappointment that comes from having a fun game that can't be played.

Good luck.

Posted: Mon Aug 20, 2007 8:41 am
by Pocus
In this case, we can refund you, please ask contact@ageod.com with a copy to me.

Posted: Sat Aug 25, 2007 5:01 pm
by ColbytheDog
Thanks for you kind offer. I am sorry I posted when fustrated. You are a gentlemen. I guess I'll just use this as an excuse to get a new computer.

Best reagrds