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Invalid Registration Key

Posted: Fri May 04, 2007 11:42 pm
by aspqrz
Hi,

I purchased and downloaded AACW last night, but when I went to install it this morning it tells me the activation key that I *carefully* copied down "does not have the expected length".

I copied this down carefully from the page before the download page, but there has been, as implied by the installation procedure, no confirmation email to provide the code for checking AND when I tried to log on to the account I had to create the *purchase* the game it tells me that the account name or password are invalid.

I guess I could have made a mistake with ONE of these things, but ALL THREE?

Regardless (maybe I did, it was late, but I didn't think I was *that* tired), I would appreciate it if a valid registration code could be sent to me so that I can actually enjoy the game before Monday.

Purchase details ...

Phillip McGregor
1 Park Street
Harbord
NSW
Australia

login name: aspqrz

Any help would be appreciated.

Phil

Posted: Fri May 04, 2007 11:55 pm
by Lafrite
Best way is to send a mail to support@ageod.com along with your name and physical address.

Posted: Sat May 05, 2007 12:08 am
by aspqrz
Lafrite wrote:Best way is to send a mail to support@ageod.com along with your name and physical address.


Done. It took a while to find it, though, and then only by accident. It is not prominently and/or well placed.

Phil

Posted: Sat May 05, 2007 12:35 am
by Lafrite
Support is sleeping after a hard patch day but he is usualy respond 7/7 days.

But the manual and the F.A.Q. are waiting you ;)

Manual : http://www.ageod-forum.com/forumdisplay.php?f=105
FAQ : http://www.ageod-forum.com/showthread.php?t=3466

Have a nice day :hat:

Posted: Sat May 05, 2007 8:11 am
by Pocus
I got your mail aspqrz (Phil ?). See your mail box, I'm ready to see with you the exact problem.

Posted: Sat May 05, 2007 8:13 am
by Korrigan
It's 9:00 AM here in France, the AGEod staff is back in town :nuts:

Good morning Pocus! :cwboy:

Posted: Sat May 05, 2007 8:22 am
by aspqrz
Pocus wrote:I got your mail aspqrz (Phil ?). See your mail box, I'm ready to see with you the exact problem.


And a quick response it is, too! Have sent the information requested separately a moment or two ago, I hope the problem is easily solved :-)

Phil McGregor (aspqrz)

Posted: Sat May 05, 2007 4:23 pm
by jmeyer
I had the same problem, but found that simply hitting the space key a number of times after entering the reg code did the trick.