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Unable to run AACW using Vista.

Posted: Thu Nov 06, 2008 3:08 pm
by soundoff
OK, so the dll problem is now solved and the game starts to load. Now my dilemma is that that a short way into the loading procedure the game locks and I get the following error message:

TFileParser.Preload File not found.

Now how do I proceed? Also as another point of interest the request for the serial number is somehow being hidden underneath the game opening window rather than within it. :wacko:

Posted: Thu Nov 06, 2008 4:44 pm
by Pocus
Not all your files were installed correctly. Are you installing on C: ? You should try another hard drive if yes.

Posted: Thu Nov 06, 2008 6:17 pm
by soundoff
Did a complete uninstall of 1.11d and a fresh download and reinstall of your new 1.12 Pocus. Still no joy and yes I'm installing to C: as its a brand new 560 drive. If you are really saying to me that the only way to get around this problem (and then I suspect its not guaranteed) is to purchase another hard drive particularly when this one works quite well. :love: ...then sorry Pocus but I will reluctantly pass on the game.

Posted: Thu Nov 06, 2008 6:27 pm
by arsan
I guess Pocus is talking about a different partition of you hard drive.
Or do you have a single C partition of a 560 Gb drive?? :blink:

Posted: Thu Nov 06, 2008 6:49 pm
by soundoff
I assume I have a single partition Arsan. As I've said several times before in posts computers and I are as compatible as a monkey with a microwave. Once you or anyone else starts getting technical unless its explained in words of one syllabel it goes right over my head. :confused:

Oh and I am understandably I think given my level of competence with computers quite reluctant to mess about much with the system which seems to be working very well so far just to get AACW working particularly when I'm unsure in messing about exactly what I'm doing or what I might be fouling up in another direction.

Posted: Thu Nov 06, 2008 7:16 pm
by Nikel
Reading some posts here from people who has Vista and the problems they have, I think that an important cause is User Account Control (UAC).

This is supposed to be a security feature that Vista has incorporated, not present in XP.

IMHO it is a very annoying bug, and the first thing to do after getting a brand new Vista system is to disable it. Follow the instructions here, of course at your own risk ;) But I did it in my desktop and laptop and of course I will not enable it again :mdr:


http://www.blackviper.com/WinVista/supertweaks.htm

Posted: Thu Nov 06, 2008 8:02 pm
by arsan
soundoff wrote:I assume I have a single partition Arsan. As I've said several times before in posts computers and I are as compatible as a monkey with a microwave. Once you or anyone else starts getting technical unless its explained in words of one syllabel it goes right over my head. :confused:

Oh and I am understandably I think given my level of competence with computers quite reluctant to mess about much with the system which seems to be working very well so far just to get AACW working particularly when I'm unsure in messing about exactly what I'm doing or what I might be fouling up in another direction.


I'm kind of a monkey with microwave here too... but i use to ask some tech savy friend to help me setup things when i buy a new computer. I would recommend you do the same ;)
I would say making at least 2 or 3 partitions on a huge Hard drive like yours would be a good idea. Like one for OS and for programs, one for games and maybe another to just pile up stuff there.
That way, if something goes badly (like a virus attack or something) and you are forced to reinstall windows, you can format only the OS partition and the rest of you stuff won't be erased in the process. :thumbsup:
You could even install XP on one of the partitions and make a double boot computer able to play those good all games vista likes to hate :D

Posted: Thu Nov 06, 2008 9:10 pm
by soundoff
Many thanks for the advice Nikel. Tried it, or at least I think I did....and it has not seemed to make the slightest bit of difference. :bonk:

And Arsan I do appreciate the advice but I'm not one of those who has 'tech savvy' friends capable of multi partitioning hard drives and in truth I think folks like myself are in the majority and that people such as you are very very lucky to have friends, colleagues and acquaintances with sufficient technical ability to call upon to help you with the necessary setups. :D

As it is all is/was not lost as I've loaded the game onto an old slow XP machine that the good lady had. Its slow and cumbersome but will do. :thumbsup:

Posted: Thu Nov 06, 2008 9:14 pm
by Nikel
Sorry to hear that.

But have you installed after disabling the UAC? And after a reboot?

Posted: Thu Nov 06, 2008 9:27 pm
by soundoff
No. Thanks for the tip though. I'll try it tomorrow. Frankly had more than my fill for today. ;)

Posted: Thu Nov 06, 2008 9:29 pm
by Nikel
OK

Reboot after disabling UAC and then reinstall.

Let's see if we are lucky now :thumbsup:

Posted: Fri Nov 07, 2008 12:58 pm
by soundoff
Hi folks,

Many many thanks for your valiant attempts to get Vista, ACW and me working. Sadly even after disabling UAC, rebooting, performing a fresh download of ACW v1.12 and then reinstalling I still get the same TFileParser.Preload not found message Its obviously needs to be accessed at least 4 or 5 times during loading as the message appears that many times prior to AACW telling me there are critical errors.

I've reluctantly decided, unless there is an easy solution, to throw the towel in with trying to get ACW to work with my Vista system.

Its not too disasterous given that I do have backup way for continuing to play the game. The real downside is that it will make me shy away from any future AGEod releases which is a shame given that the new First World War offering and the forthcoming VGN looked tasty.

Posted: Fri Nov 07, 2008 1:06 pm
by Nikel
And which one is the file(s) not found? Is it not specified in the error message?

I thought it could be related with UAC, because people here are missing files (savegames for example) whe running Vista with UAC enabled :bonk: In any case, disabling is a good thing, just IMHO of course :neener:

Posted: Fri Nov 07, 2008 1:27 pm
by soundoff
Hi Nikel

Its C:\Ageod's American Civil War\ACW\Settings\Display.opt :D

Posted: Fri Nov 07, 2008 1:31 pm
by soundoff
And there is no such file Display.opt in the relevant settings folder as I've just taken a peek. ;)

Posted: Fri Nov 07, 2008 1:32 pm
by Nikel
Hey, I guess that was an important information! :mdr:

Look at this thread (BOA, but should be the same), perhaps the problem is with the last patch, that has not included the missing file

http://www.ageod-forum.com/showthread.php?t=1258&highlight=display.opt


Do you have the previous patch to try? Or perhaps better wait for Pocus to solve the problem ;)

Posted: Fri Nov 07, 2008 1:36 pm
by soundoff
I told you that I was like a monkey in charge of a microwave when it comes to 'puters. Sorry for only giving half a picture. That link you provided could well be it. Trouble is the link Pocus provided to download the Display.opt file no longer works. :(


Mind you I'm not getting too excited. Bet if I do get that part installed knowing my luck I'll progress to another error. ;)

Posted: Fri Nov 07, 2008 2:01 pm
by Nikel
The link was just to provide an explanation, in any case that display.opt was for BOA and old. You need a new file and for AACW ;)

Wait for Pocus answer

Posted: Fri Nov 07, 2008 2:17 pm
by soundoff
I suddenly realised that :bonk: so I transferred a 1.09e display.opt file from that old second 'puter. Now that got me through the TFileParser problem but now I get a ACW.exe is not responding message and details telling me to forward the saved log file to AGEod which I shall do. I took a look at it and there are critical errors in failing to find the ini file for sounds and Particle Defs having no images.

I'm not so sure my problem is with Vista though. Reason I say this is that I also downloaded version 1.12 onto a machine that only has XP on it. So was doing another completely fresh install. Guess what I get the same errors. D3DX81ab.dll is missing. Solve that and then get the TFileParser errors about the missing Display.opt file.

Given that I'm hitting the same problem on two machines with a new install of 1.12 (not an overwrite) I'm beginning to find it hard to accept that the errors are machine related. :blink: :wacko:

Posted: Fri Nov 07, 2008 2:42 pm
by Jarkko
If I would have to gues, I would say your DirectX9 is not up to date. Vista comes with DX10, which does *not* include everything DX9 has.

Head to http://www.microsoft.com/downloads/details.aspx?FamilyID=c1367bc3-4676-481a-bfaa-5c15d1d7199d&DisplayLang=en and install the latest DX9 to your computers :)

Notice that the latest 9.0c was released this August, and it is *not* the same DX9.0c that was originally released a couple years ago :bonk: Therefore it is important you download and install the version from the link above.

Posted: Fri Nov 07, 2008 7:33 pm
by soundoff
Nah Jarkko whatever it is its nowt to do with not having my DirectX up to date thats totally sorted. Tried to download and install both 1.12 and 1.11d onto two different computers. One with Vista, one with XP on both I'm getting the same errors. .dll missing (even on the XP machine which only goes up to DirectX 9). Once I cure that I get the Display.opt file missing. When I cure that I get graphics errors. Thats on both machines with brand new installs of both 1.12 and 1.11d.

Now as a computer illiterate I know nothing but I've managed to salvage the old drive from my previous 'puter that had 1.09e and 1.11 on it. Ive purchased an outer casing so I can use the old drive as an external. This old drive also takes unkindly to having 1.11d or 1.12 installed on it as new installations but I've discovered that if I download 1.12 and install it over 1.11 then I'm up and running and its working beautifully......

So someone please please convince me that its 'MY' fault in some way and nowt to do with AGEod. For if it is the latter I shall not be best pleased nor favourably minded given the grief I've experienced in the last two days.

Posted: Fri Nov 07, 2008 7:59 pm
by Primasprit
This might sound stupid now and I apologize in advance.... but you did not by any chance forgot to install the game itself before applying the patch? I can reproduce your problem 100%, but only if I install the patch only, and not the game. (The patch has a size about 110 MB, the game 470 MB.)

Cheers
Norbert

Posted: Fri Nov 07, 2008 9:39 pm
by soundoff
Right on the button Prima :thumbsup: I did always say monkeys and microwaves. Just glad it was me and not AGEod....mind you two days wasted. :bonk: :wacko:

To Nikel and all the others who provided help it was not in vain. Altered Vista so that it works with AGEod like a dream thanks to you. :coeurs:

Posted: Fri Nov 07, 2008 9:55 pm
by Primasprit
Happy to hear that you can play now! :)

Cheers
Norbert

Posted: Sat Nov 08, 2008 10:05 am
by Pocus
Good catch Primasprit!

And sorry for your trouble Soundoff, but happy to see it is solved! :)

Posted: Sun Nov 09, 2008 8:50 pm
by Rafiki
soundoff wrote:I did always say monkeys and microwaves.
Why do monkeys get all the blame? :blink: :neener: ;)

Great to hear things got sorted out; kudos to everyone who pitched in :thumbsup:

Posted: Mon Nov 10, 2008 10:53 am
by Pocus
Monkeys should go into microwaves anyway... Particularly Shamen-Monkeys with big orange hands and weird nose.