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Problem
Posted: Fri Jan 04, 2019 2:31 am
by RAF
I have just received the game Thirty Years War that I bought through Amazon. After installation when I introduced the serial number exactly as it appears in the CD, I have tried to play. But when I try to launch the game, a message telling me that the serial number is not correct appears. I have confirmed that it is exactly the same that the one is printed in the CD. What is exactly the problem? How can I solve it?
Re: Problem
Posted: Fri Jan 04, 2019 2:32 pm
by Nikel
Perhaps Windows prevented changing a file, depending on whwre you installed the game.
The serial is stored in the file General.opt that should be in the folder
\SettingsYou can open it with a text editor and add/change the serial, you should see a line like this:
Code: Select all
Serial number (unencrypted, keep this file for you only)
Serial =
Save the file and open it again to check it is OK.
Re: Problem
Posted: Sat Jan 05, 2019 12:46 am
by RAF
Thank you four your answer Nikel.
I have found the file General.opt where you told me, but the number that I have found there is the right one.
I have also seen a message saying: Impossible de créer le fichier "C:\Program Files (x68)\Matrix Games\Thirty Years War\Querying". Access denied.
Any additional suggestion?
Thank you again for your attention!
Re: Problem
Posted: Sat Jan 05, 2019 4:25 am
by Durk
Also, make sure you use the Run as an Administrator for both the install and beginning the game.
You may want to uninstall and reinstall.
Re: Problem
Posted: Sun Jan 06, 2019 4:23 pm
by Leibst
Looks related with admin privileges as says Durk.
Re: Problem
Posted: Sun Jan 06, 2019 5:51 pm
by Nikel
"C:\Program Files (x68)" folders are managed "carefully" by Windows.
I install the games in a different folder, for example "\Matrix Games" or "\Games".