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Install problems

Posted: Sun Mar 13, 2016 10:22 pm
by bloodhound
Game ran fine with only minor problems for several months. After the last windows update the unit counters went invisible, the game could still be "played" but no units on either side were visible. After several attempts at solving the problem i decided to do a uninstall/reinstall. During the reinstall i kept getting these error messages. I decided to quit the install and see if i could find the answer here. Windows Vista OS [ATTACH]37934[/ATTACH][ATTACH]37935[/ATTACH][ATTACH]37936[/ATTACH]

Posted: Tue Mar 15, 2016 10:03 am
by Pocus
As this is a patch problem, you should ask support@slitherine.co.uk for their help. It seems the patch file is corrupted.

Posted: Wed Mar 16, 2016 9:30 pm
by bloodhound
Thanks Philippe I will try them, I tried to contact Matrix Games (point of purchase) but no answer yet.

Posted: Thu Mar 17, 2016 4:35 pm
by Pocus
Did you try the Helpdesk: support@slitherine.co.uk

Posted: Thu Mar 17, 2016 8:00 pm
by bloodhound
I sent slitherine an email from the link you posted, and tried Matrix helpdesk still no response.

Posted: Mon Mar 21, 2016 10:16 am
by Pocus
And now?

Posted: Mon Mar 21, 2016 10:03 pm
by bloodhound
I was finally sent a link thru the Matrix helpdesk and redownloaded the game, now I am trying to find out why slitherine will not make there faulty disk good, a disk i paid extra for.