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Crash report

Posted: Tue Sep 17, 2013 10:00 pm
by Stelteck
Pocus wrote:If you have already installed the game and have a crash, then post your problem here.


Hello. I'am sorry but i had two crash in one hour of testing in the grand campaign scenario, side union.
No crash in tutorial (The 3 of them).

I'am under windows 8 on recent computer 64bits 8 Mo Ram.

First crash :
22:14:26 (Reporting) All gamesim data loaded in: 1876 ms
22:14:26 (Reporting) TSlaveThing.SetBitmap: Unable to find MediaInfo for image: GrpInd_Entrench.png
22:18:48 (Reporting) TMediaLibrarian.GetMediaInfo: Unable to find MediaInfo for image: freeze_ocean_snow
22:18:48 (Reporting) TSlaveThing.SetBitmap: Unable to find MediaInfo for image: Freeze_Ocean_snow.png
22:18:48 (Reporting) TMediaLibrarian.GetMediaInfo: Unable to find MediaInfo for image: fleet_so4_on
22:18:48 (Reporting) TMediaLibrarian.GetMediaInfo: Unable to find MediaInfo for image: fleet_so33_on
22:18:48 (Reporting) TSlaveThing.SetBitmap: Unable to find MediaInfo for image: FleetInHarbor.png
22:18:48 (Reporting) TSlaveThing.SetBitmap: Unable to find MediaInfo for image: GrpInd_EntrenchArty.png
22:18:48 (Reporting) TSlaveThing.SetBitmap: Unable to find MediaInfo for image: GrpInd_InCS.bmp
22:18:48 (Reporting) Main unexpected exception TApplication , Indice de liste hors limites (4619) try: -144
22:18:48 (Reporting) Main unexpected exception TApplication , Violation d'accès à l'adresse 004C6A14 dans le module 'CW2.exe'. Lecture de l'adresse 21B83910 try: -148

Second crash :


22:40:39 (Reporting) TMediaLibrarian.GetMediaInfo: Unable to find MediaInfo for image: NothingBitmap.bmp
22:40:39 (Reporting) TSlaveThing.SetBitmap: Unable to find MediaInfo for image: Counter_IND
22:40:39 (Reporting) Renderer unexpected exception Violation d'accès à l'adresse 0040340C dans le module 'CW2.exe'. Ecriture de l'adresse 00000000 try: -757 Prep'ing Thing Horse.png
22:40:39 [Critical ] TThing.GetWidth Can't retrieve bitmap infos
22:40:39 [Critical ] TThing.GetHeight Can't retrieve bitmap infos
22:40:39 [Critical ] TThing.GetWidth Can't retrieve bitmap infos
22:40:39 [Critical ] TThing.GetHeight Can't retrieve bitmap infos
22:40:39 [Critical ] TThing.GetWidth Can't retrieve bitmap infos
22:40:39 [Critical ] TThing.GetHeight Can't retrieve bitmap infos

Does not seem to be the same .... :p leure:

Both errors occured while navigating on the map, especially zooming/dezooming and trying to reach side of the map like england or mexico.

Posted: Tue Sep 17, 2013 10:47 pm
by Rafiki
Moved your report to its own thread to make the following up of it easier :)

Posted: Wed Sep 18, 2013 7:08 am
by Pocus
In both cases it's a graphical issue, for reason yet unknown.

Can you please post your DxDiag file there? Or if you prefer send it to me directly at pocus@ageod.net

Thanks and sorry for the trouble.

Posted: Wed Sep 18, 2013 8:42 am
by Stelteck
Pocus wrote:In both cases it's a graphical issue, for reason yet unknown.

Can you please post your DxDiag file there? Or if you prefer send it to me directly at pocus@ageod.net

Thanks and sorry for the trouble.


I will post it tonight when i will return home. I will also try to play the game in windows 7 compatibility to see if it change anything.

My graphic card is a GTX660. Last time i updated my driver was 2 weeks ago.

Posted: Wed Sep 18, 2013 7:48 pm
by Stelteck
------------------
System Information
------------------
Time of this report: 9/18/2013, 20:46:27
Machine name: PC_FD
Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
Language: French (Regional Setting: French)
System Manufacturer: MSI
System Model: MS-7821
BIOS: BIOS Date: 06/19/13 21:51:12 Ver: 04.06.05
Processor: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8136MB RAM
Page File: 2391MB used, 6960MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.02.9200.16384 64bit Unicode

Posted: Wed Sep 18, 2013 10:11 pm
by Stelteck
Configured cw2.exe and autolauncher to widows 7 compatibility. Played one hour without a crash in the grant campaign.

Maybe luck, maybe a solution. will try more later.

Posted: Wed Sep 18, 2013 10:42 pm
by Ace
I 've played both in Win 8 and in Win 7 without issues :)

Posted: Wed Oct 02, 2013 10:03 pm
by Stelteck
I played enough now to confirm that since i execure CW2 in windows 7 mode compatibility, i no more have any crash.

if you have crashed under windows 8, you can try it. It worked for me.