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Error when starting a scenario

Posted: Thu Sep 27, 2012 2:41 pm
by InShaneAsylum
I have been experiencing a few problems:

1) The game takes at least 10-15 minutes to start and my computer running Win 7 is way above the specs to run this game. I have run other Ageod products on this machine with no issues.

2) I receive an error after a given scenario loads, something like "We're sorry but there is a problem, contact Ageod developers at the forums with the error in !Mainlog.txt.
I believe the following is the error line in the report:

9:01:46 AM (Reporting) Main unexpected exception TMain , Impossible de créer le fichier "C:\Program Files (x86)\Alea Jacta Est\AJE\Settings\General.opt". Access is denied try: -4
9:01:46 AM (Reporting) Main unexpected exception TMain , Impossible de créer le fichier "C:\Program Files (x86)\Alea Jacta Est\AJE\Settings\General.opt". Access is denied try: -4
9:01:46 AM (Reporting) Main unexpected exception TMain , Impossible de créer le fichier "C:\Program Files (x86)\Alea Jacta Est\AJE\Settings\General.opt". Access is denied try: -3
9:01:46 AM (Reporting) Main unexpected exception TMain , Impossible de créer le fichier "C:\Program Files (x86)\Alea Jacta Est\AJE\Settings\General.opt". Access is denied try: -3
9:01:46 AM (Reporting) Main unexpected exception TMain , Impossible de créer le fichier "C:\Program Files (x86)\Alea Jacta Est\AJE\Settings\General.opt". Access is denied try: -3
9:01:46 AM (Reporting) Main unexpected exception TMain , Impossible de créer le fichier "C:\Program Files (x86)\Alea Jacta Est\AJE\Settings\General.opt". Access is denied try: -2
9:01:46 AM (Reporting) Main unexpected exception TMain , Impossible de créer le fichier "C:\Program Files (x86)\Alea Jacta Est\AJE\Settings\General.opt". Access is denied try: -2
9:01:46 AM (Reporting) Main unexpected exception TMain , Impossible de créer le fichier "C:\Program Files (x86)\Alea Jacta Est\AJE\Settings\General.opt". Access is denied try: -1
9:01:46 AM (Reporting) TGameSim.OnNewGame_FilePicked C:\Program Files (x86)\Alea Jacta Est\AJE\Scens\1-MariusSulla87.scn Scenario file loaded, # of entries: 200318
9:06:09 AM (Reporting) Marius vs Sulla - 87BC -87, February (T: 10958) loaded
9:06:09 AM (Reporting) All gamesim data loaded in: 19742 ms
9:06:09 AM [Critical ] TGameSim.SelectGameElt Exception caught: Impossible de créer le fichier "C:\Program Files (x86)\Alea Jacta Est\AJE\Settings\General.opt". Access is denied

I don't speak French but I think it says something like cannot create the file? I will attach the general.opt file as well if this can help solve my problem.

Thanks in advance!

Posted: Thu Sep 27, 2012 2:48 pm
by yellow ribbon
9:06:09 AM [Critical ] TGameSim.SelectGameElt Exception caught: [color="#FF0000"]Impossible de créer le fichier [/color]"C:\Program Files (x86)\Alea Jacta Est\AJE\Settings\General.opt". [color="#FF0000"]Access is denied[/color]


I generally i would ask you:

- to test it with disabled Windows UAC (as you use Win7), please

- is there a chance that your Antivirus program blocks you to create files?
its known if the AV tests all files and you pr-cache the game, it takes that long, you might want to create an exception for AIE

Posted: Thu Sep 27, 2012 3:18 pm
by Franciscus
Also, try to install in other location than C:\ProgramFiles

Regards

Posted: Thu Sep 27, 2012 3:50 pm
by InShaneAsylum
Thank you for helping me, unfortunatlely after making the changes you suggested the problem remains :( . I have attached the entire mainlog file in case that may help. Also, the start-up issue I mentioned it occurs before the splash screen appears, I was reading the manual for 20 minutes before the screen appeared I actually thought the game wasnt working. Has anyone else reported a similar problem? I started the game with pre-caching off and the memory options at the lowest and I get the same results by the way.
Thanks.

Posted: Thu Sep 27, 2012 4:22 pm
by InShaneAsylum
I reinstalled to the default directory(c/games/alea jacta est) and now it works!!! strange that was the reason but whatever...now if I can solve the long startup issue...but at least I can play!
Thanks again guys!!!