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crash/hardlock

Posted: Tue Sep 25, 2012 8:45 am
by Grouchy
Getting a hardlock/ctd and have to reboot my PC when i startup '2-GreatMithridaticWar75' and then zoom out the map immidiatly. Also getting hardlocks when, after playing AJE '2-GreatMithridaticWar75' for awhile, examine the detailed battle reports.

Posted: Sun Sep 30, 2012 3:22 am
by Bohémond
Grouchy wrote:Getting a hardlock/ctd and have to reboot my PC when i startup '2-GreatMithridaticWar75' and then zoom out the map immidiatly. Also getting hardlocks when, after playing AJE '2-GreatMithridaticWar75' for awhile, examine the detailed battle reports.


Sorry, I missed your post.

Are these crash/issue solved ?

Regards

Posted: Sun Oct 07, 2012 2:40 am
by profanicus
Hi, I get frequent hardlocks as well, forcing me to use the reset button to reboot (computer totally freezes). It happens pretty regularly when using the middle mouse button to toggle between the 2 zoom presets.

Posted: Sun Oct 07, 2012 4:25 am
by Bohémond
profanicus wrote:Hi, I get frequent hardlocks as well, forcing me to use the reset button to reboot (computer totally freezes). It happens pretty regularly when using the middle mouse button to toggle between the 2 zoom presets.


Please send a email to contact@aleajactaest-game.com with ;

Mainlog (AJE/Logs) the one after the crash
DxDiag
General.opt (AJE/Settings)

We will try to solve your issues.

Regards

Posted: Sun Oct 07, 2012 4:30 am
by profanicus
Thanks I will email that info, but the Mainlog file does not get any data written to in this case as it is a lock and not a 'normal' crash. There is some data in there from a more standard crash I got (from toggling Borders in the options) but it is not related to the lock ups - should I still send it?

*edit also I have had the locks corrupt my settings, serial and save games, and ended up with all units being invisible in a new game. I have done a fresh install since then and am now kind of avoiding the middle mouse button :)

Posted: Sun Oct 07, 2012 4:34 am
by Bohémond
profanicus wrote:Thanks I will email that info, but the Mainlog file does not get any data written to in this case as it is a lock and not a 'normal' crash. There is some data in there from a more standard crash I got (from toggling Borders in the options) but it is not related to the lock ups - should I still send it?

*edit also I have had the locks corrupt my settings, serial and save games, and ended up with all units being invisible in a new game. I have done a fresh install since then and am now kind of avoiding the middle mouse button :)


Really weird issue, please send us the file, I will ahve a look at them.

Regards

Posted: Sun Oct 07, 2012 4:42 am
by profanicus
Thanks, info is sent.

Posted: Sun Oct 07, 2012 4:44 am
by Bohémond
Replied

Regard