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Game crashes constantly

Posted: Fri Sep 21, 2012 5:33 pm
by Ben
Methinks AJE has a rather nasty memory leak in so much as that it constantly crashes on my pc. With main settings set to normal it can happen in the very first turn and when I turn down memory to 10%, remove borders, lowest textures, load textures at start it sometimes can take up to 15 minutes. Crash however it will. Here is the latest error report from a game that crashed on the very first turn.

My own specs meanwhile are I5-2000k 3.30 ghz, 8gb ram, amd radeon hd6900 with windows 7 home premium. Drive defragged, drivers in order and playing new games like Borderlands 2 and Battlefield 3 with high settings without a hitch.

Posted: Fri Sep 21, 2012 5:58 pm
by Franciscus
Can you try just to reduce memory usage (50%) and keep other settings at default ?

Regards

Posted: Fri Sep 21, 2012 7:44 pm
by Ben
Yup. I did and the game played nice for 5-10 turns and then crashed. Tried the lowest 10% setting as well which seemed to last the longest before the inevitable crash. Tried all the other settings such as lowest textures and no borders as well. Attached is the log from the 50% setting.

EDIT: Last crash was apparantly so severe that it damaged the installation. Asked me for my serial and upon loading no more unit counters on the main screen.

Posted: Fri Sep 21, 2012 10:06 pm
by Franciscus
Pocus will have to see in to this. In the meantime, I assume you tried to uninstall completely (you should also delete all the remaining folders) and reinstall ?

Sorry for the inconvenience

Posted: Fri Sep 21, 2012 10:18 pm
by Ben
Stuff like this happens. I've been playing games since the days of cassettes and later bootdisks. All part of it. And yeah, full uninstall and deletion has been done. No avail unfortunately.

Posted: Fri Sep 21, 2012 10:31 pm
by Franciscus
Ha, yes, we have come a long way from the Spectrum times. But what great times, don't you think ? :love:

About your problem: I noticed in your log many references to the game sounds, that I never saw in my logs. Have you tried to disable completely music and sounds ?

Posted: Sat Sep 22, 2012 12:38 am
by Bohémond
Can you please send your Logs folder, in archive format (rar or zip) to contact@aleajactaest-game.com ?

We are going to do our best to solve your issue.

Regards

Posted: Sat Sep 22, 2012 6:59 am
by Ben
Sure. I'll do that.

About your problem: I noticed in your log many references to the game sounds, that I never saw in my logs. Have you tried to disable completely music and sounds ?


I'll try that this weekend.

EDIT: Upon disabling my sound the game stopped crashing. Seems my realtek integrated soundcard won't play nice with AJE. Going to fiddle around with drivers. Thanks for the help!

Posted: Sat Sep 22, 2012 1:24 pm
by Franciscus
Glad I could be of help !

In the past I also had problems with other game and a realtek chipset, yes (do not remember which game now - not Ageod - , and never could solve it, though, IIRC...)

Posted: Sun Sep 23, 2012 3:04 pm
by Ben
Unfortunately the crash has been re-occuring. :( I'll send the log folder rarred to contact@aleajactaest-game.com. Hope you guys figure it out.

Posted: Tue Sep 25, 2012 4:11 pm
by MarsRobert
Alas, I noticed exactly the same thing. In fact my crashes are really bad. The entire machine locks up and I have to do a cold boot. Once I turned off the sound effects though, the problem seemed to go away. And yes, I have a relatively new Falcon gaming rig with the integrated soundcard.

Posted: Tue Sep 25, 2012 7:29 pm
by Ben
My crashes lock the pc, upon reboot and restart the game sometimes hangs and the game has become corrupted once. Meaning I had to reinstall to run it. Turning off sounds kept the game from crashing every few minutes. Now it's every 30 minutes or so.

Posted: Wed Sep 26, 2012 9:26 am
by Pocus
Audio drivers are recent?

Perhaps it might be worth to see if some of the processes in memory are not causing that. In the past, some DVD writer or other devices have been known to conflict with the Audio part. If you are interested in checking that, then I'll send you a small utility called Hijackthis that will list the processes running in memory. From there you'll terminate some and see if the game is more stable.

Posted: Wed Sep 26, 2012 2:22 pm
by Ben
The drivers are the latest Realtek ones. I'm certainly interested in the hijackthis utility. Can you pm or should I send you my email address? I can't try it out before the weekend though. Work's a bitch atm.