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Spanish American War DLC

Posted: Thu Jul 07, 2011 12:09 pm
by Ironchancellor
Hello when i went to reinstall my PON game from Gamersgate ive just noticed that my Spanish American War DLC download button is now missing. Has anyone else who has ordered the DLC from Gamersgate noticed this? Ive just sent an email to find out what is happening.

Posted: Thu Jul 07, 2011 12:15 pm
by goodwood
I thought I order earlier today, but it finish up being a gift to friend so I emailed the gift to myself the link to d/l is buggered. I'm glad I only used blue coins for it nothing lost.

Posted: Fri Jul 08, 2011 12:43 am
by Ironchancellor
Ive just noticed ive got another one of this DLC turn up underneath the original one with a gift tab to it. Looks like someones got something mixed up at the moment. Look forward to their reply to my email soon.

Posted: Fri Jul 08, 2011 12:53 am
by Michael Hopcroft
Is the scenario ever going to be released for people who bought the game more recently, or is it for the early adopters only permanently?

Posted: Fri Jul 08, 2011 6:22 am
by Greybriar
Michael Hopcroft wrote:Is the scenario ever going to be released for people who bought the game more recently, or is it for the early adopters only permanently?


According to GamersGate, it is going to be released on the 12th of July.

Posted: Fri Jul 08, 2011 11:50 am
by Ironchancellor
Yes but i was one of those that got the DLC if i had preordered the original game. I did get the DLC when this game came out. But now i noticed that its been taken away again, i have no download button. Unless i get a email from Gamersgate i just hope i get the DLC back again on the 12th July.

Posted: Fri Jul 08, 2011 5:39 pm
by Generalisimo
Ironchancellor wrote:Yes but i was one of those that got the DLC if i had preordered the original game. I did get the DLC when this game came out. But now i noticed that its been taken away again, i have no download button. Unless i get a email from Gamersgate i just hope i get the DLC back again on the 12th July.

Well, if you do not get it again by that date, contact GamesGate first and if they provide no solution, then contact PhilThib and he will surelly help you.

Posted: Fri Jul 08, 2011 9:44 pm
by Flop
I just checked, and my download button is missing, too. Weird.

Posted: Sat Jul 09, 2011 12:08 am
by Ironchancellor
Hello glad its not my imagination. Also i have two DLC icons with one with a Gift Button. If they do give it back to me on the 12 July i hope they dont charge me again. You better keep an eye on that as well.

Posted: Sat Jul 09, 2011 5:19 pm
by Flop
Ironchancellor wrote:Hello glad its not my imagination. Also i have two DLC icons with one with a Gift Button. If they do give it back to me on the 12 July i hope they dont charge me again. You better keep an eye on that as well.


Which DLC are those? The gift button on gamersgate usually stays there, untill you either download the game for the first time, or press the "view the license key" button (if applicable).

Posted: Sat Jul 09, 2011 5:51 pm
by Ironchancellor
They are both the Spanish American War DLC on my Games List. One has no buttons to it the other just has a Gift Button. As i said before i got my DLC scenario when i originally bought the game by preorder. I still havent got a reply from Gamersgate yet. I will wait till it should come out on the 12th and see what happens then.

Posted: Sat Jul 09, 2011 6:11 pm
by Michael Hopcroft
Steam customers will get accuess to this, right?

Posted: Sat Jul 09, 2011 10:02 pm
by PhilThib
DLCs are for everyone...when I supplied the files to Paradox Interactive home, the installer are supposed to work with every existing version, Steam included... ;)

Posted: Sun Jul 10, 2011 12:04 am
by Michael Hopcroft
PhilThib wrote:DLCs are for everyone...when I supplied the files to Paradox Interactive home, the installer are supposed to work with every existing version, Steam included... ;)


If you bought your game from one source, such as Steam, can you buy DLC from another source like GamersGate? Or do you have to buy it from the same source because of copy issues?

Posted: Sun Jul 10, 2011 11:35 am
by Ironchancellor
Hello Phil well for the moment they have taken away our DLC again. So you better find out why they have done it? I still havent heard from them. Obviously im hoping to get mine back again on Tuesday. See what you can find out from them thanks.

Posted: Mon Jul 11, 2011 2:35 pm
by Ironchancellor
Hello ive finally got an email from Gamersgate customer service. They seem to be rather confused or suffering from amnesia that they have already issued the DLC before. I have got back to them hoping that they will give us back the DLC tomorrow. I have told them a few others have noticed they have lost the download button as well. I would advise all those that had the DLC when you pre ordered the game to check tomorrow to see if the download button is there. If not to get onto this site and Gamersgate to find out what is going on, thanks!

Posted: Tue Jul 12, 2011 11:17 am
by Ironchancellor
Hello for those that noticed that their DLC has been missing lately. It should now be finally back on your Gamersgate games list for you to download. I finally got mine back again. If you havent got it let Gamersgate know.

Posted: Tue Jul 12, 2011 12:01 pm
by Flop
Yeah, mine's back, too.