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Critical Error with CTD
Posted: Sat Jul 07, 2018 7:20 am
by Random
Executing a turn and had a crash to desktop. Error message window said to submit main log and the game save files to Tech Support, so...
Thanks in advance for any assistance.
-C
Re: Critical Error with CTD
Posted: Mon Jul 09, 2018 4:05 am
by Durk
In my experience, most crashes are due to either not running in admin mode or running multiple games without exiting.
Re: Critical Error with CTD
Posted: Mon Jul 09, 2018 6:18 am
by Random
Durk wrote:In my experience, most crashes are due to either not running in admin mode or running multiple games without exiting.
Thanks for the input but neither of those situations are applicable in this case.
-C
Re: Critical Error with CTD
Posted: Mon Jul 09, 2018 6:07 pm
by Leibst
Hi Random,
Pleas write directly to Slitherine support as this seems to be a technical issue.
It rings me a bell that this had been raised before and solved.
support@slitherine.co.uk
Re: Critical Error with CTD
Posted: Mon Jul 09, 2018 7:02 pm
by Random
I have already opened a ticket but the solution offered was not relevant to the CTD. The only advice offered was to roll back the turn and to disable file compression. Since the latter was never enabled this could not have been a contributing factor.
Rolled back the offending turn and am progressing with the game but there seem to be no prospects of figuring out what happened or how to prevent it from happening again.
Thanks.
-C