Pierre
Private
Posts: 22
Joined: Sun Aug 31, 2008 5:05 pm

Bought game in Steam, worked fine, but now asking for a serial key [solved]

Fri Sep 19, 2014 9:45 pm

Hello there,

I bought To End All Wars directly from Steam. I played a few times since its release without any problem.

But today, suddenly, the launcher asks for a serial key, wich I can't provide.

- I didn't receive any serial key from Steam
- when I hit the game's libray, the option to display serial keys when they're needed in Steam is not there

Pierre
Private
Posts: 22
Joined: Sun Aug 31, 2008 5:05 pm

Sat Sep 20, 2014 3:24 pm

Help o/

User avatar
ERISS
AGEod Guard of Honor
Posts: 2206
Joined: Mon Aug 23, 2010 10:25 am
Location: France

Sat Sep 20, 2014 3:50 pm

Pierre wrote:I bought To End All Wars directly from Steam.

So you should ask Steam.
Or next time buy here:
http://www.ageod.com/products/533/details/To.End.All.Wars

Maybe you removed a file.

User avatar
Pocus
Posts: 25662
Joined: Wed Oct 19, 2005 7:37 am
Location: Lyon (France)

Sat Sep 20, 2014 5:50 pm

That's a Steam client error, you should do a recheck of the files with Steam. if it does not work deinstall and reinstall. if it still not work, contact the Slitherine Helpdesk at support@slitherine.co.uk . Sorry for your inconvenience.
Image


Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

Pierre
Private
Posts: 22
Joined: Sun Aug 31, 2008 5:05 pm

Mon Sep 22, 2014 7:29 pm

Thank you, did the cache check thing and it worked. :-) #solved

Return to “EAW Technical support / Aide technique”

Who is online

Users browsing this forum: No registered users and 9 guests