ScottVal
Conscript
Posts: 16
Joined: Sat Oct 15, 2011 7:42 pm

Critical Error

Thu Aug 21, 2014 3:59 pm

Got this message (Civil War II):
Sorry! A critical error has occurred. The application will be terminated...
(and a couple files to send to support: log and saves).

I was playing the second tutorial; at that moment I was looking at one of the boxes on the right and zooming out with the mouse wheel.

I am using an I-7 machine with Windows 8, a pretty high-end tower by Dell which I just bought a few months ago.

I will attempt to post the log file and saves file.

...OK, I believe I have attached the log file. It said the saves file was invalid. However I hadn't done a save since starting the tutorial.

Thanks.
-Scott
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User avatar
Pocus
Posts: 25659
Joined: Wed Oct 19, 2005 7:37 am
Location: Lyon (France)

Fri Aug 22, 2014 1:46 pm

Sorry for your troubles. Can you reproduce the issue, the message seems to indicate it's a graphic problem.
Image


Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

ScottVal
Conscript
Posts: 16
Joined: Sat Oct 15, 2011 7:42 pm

Sun Aug 24, 2014 2:19 am

This only happened once, so why don't we assume it was a one-time fluke. Thanks.

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