An issue.

[Gen.DixonS.Miles]

This morning I went to open up Civil War II and load my previous game that I had saved. I went to the load screen and none of my save games existed any-longer, seemingly non-existent. Another occurrence this morning was that when I tried to launch Civil war II the window asking for the serial key opened, forcing me to reenter the key even though I had already done this prior to playing the game 2 weeks ago.

Any solution?

[bob.]

Could be you have Windows 7/Vista and you didn't start the game with administrator privileges, I had the same problem regarding the serial not saving.

If you started it over the Matrix game launcher that's propably not the case because the launcher requires administrator privileges by default but if you started the game manually, try running it as administrator (right-click->run as admin).

[NefariousKoel]

I believe it asks you to re-enter your password if you applied the update, too.

I found it odd, however, after first installing the game - having to enter the key twice. Once for the Matrix installer, once again for the AGEOD settings window. And then a third time after applying the patch and starting it again. Whew.

[Gen.DixonS.Miles]

Well this is news to me!