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Erik Springelkamp
Brigadier General
Posts: 412
Joined: Sat Dec 03, 2011 2:40 pm
Location: Groningen, NL

Paid order for BOR is stuck in the shopping cart

Wed Feb 20, 2013 9:54 pm

I just bought BOR, and got a confirmation mail about the payment and a key for the product.

However, on the website the cart is still displayed as containing 1 item, and I don't see any download URL.

Order nr. 002691.

Can you please send me a download link?

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Erik Springelkamp
Brigadier General
Posts: 412
Joined: Sat Dec 03, 2011 2:40 pm
Location: Groningen, NL

Wed Feb 20, 2013 10:00 pm

OK, logging out of your web shop and logging in again cleared the cart and showed a download link, and I am now downloading.

That was all a bit confusing.

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PhilThib
Posts: 13705
Joined: Tue Oct 18, 2005 5:21 pm
Location: Meylan (France)

Thu Feb 21, 2013 9:17 am

Yes, it sometimes happen, if you are unlucky to pass the order while the webshop and payment systems are refreshing / updating. Glad to here it is solved
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