Thu Oct 18, 2012 3:01 pm
Sorry for the problem, but all PC games are plagued with technical issues, even the so called AAA titles where the spending on marketing amounts to a dozen time the whole cost of niche products like AJE. Check the technical problem forum of large companies if you don't believe.
When it happens to you (or to anyone, me included, as a player), it is clear this is super annoying. But AJE for the vast majority of people is super stable. So we will try to find out a solution or work around your problem, but it is not possible to guarantee that our games will run for 100% of users, that would be a lie.
Asking that we spend months changing the DirectX library is not realistic either.
Cost aside, you can be sure that if it fixes your particular problem, then another player will have a new problem. Perhaps, he will then have a problem whereas with the old library, he did not... Again, that's the
PC curse... So many hardwares.
That said, we can check your settings and see if a configuration can help stabilize the game. If that's not the case, we can refund you, rest assured (if you bought from us, if not you must ask where you bought the game, sure).
Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."