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germanpeon
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Location: Massachusetts

Downloading RUS A Second Time

Sat Jul 09, 2011 6:19 am

Hello! I bought and downloaded RUS about half a year ago, however I recently had a virus removed from my computer which required the computer to be completely wiped of all information. The problem is, I can't figure out how to get RUS back on my computer without purchasing it again! Is there a way to do this?

Thanks!

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Kev_uk
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Posts: 348
Joined: Wed Jan 23, 2008 10:43 pm
Location: South Wales, UK.

Sat Jul 09, 2011 8:37 am

germanpeon wrote:Hello! I bought and downloaded RUS about half a year ago, however I recently had a virus removed from my computer which required the computer to be completely wiped of all information. The problem is, I can't figure out how to get RUS back on my computer without purchasing it again! Is there a way to do this?

Thanks!


Where did you purchase it from? If on gamersgate then you can log in and re-download. If from Ageod, then maybe you may need your invoice details and ask one of the forum mods?

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germanpeon
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Location: Massachusetts

Thu Jul 14, 2011 4:16 pm

Unfortunately I did not buy it on Gamersgate. I got it off the AGEOD website so there's no account based download feature that I can find.

How exactly do I contact a moderator?

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PhilThib
Posts: 13705
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Location: Meylan (France)

Sun Jul 17, 2011 6:22 pm

Best is to send me a PM here or an email at pthibaut@ageod.net explaining the issue ;)
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Hohenlohe
Posts: 588
Joined: Sun Feb 19, 2006 4:24 pm
Location: Munich

Sun Jul 17, 2011 10:21 pm

germanpeon wrote:Hello! I bought and downloaded RUS about half a year ago, however I recently had a virus removed from my computer which required the computer to be completely wiped of all information. The problem is, I can't figure out how to get RUS back on my computer without purchasing it again! Is there a way to do this?

Thanks!


There is always a extended download option available at purchase of any AGEOD game in their webshop...
R.I.P. Henry D.

In Remembrance of my Granduncle Hans Weber, a Hungaro-German Soldier,served in Austro-Hungarian Forces during WWI,war prisoner, missed in Sibiria 1918...

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helm123
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Location: Virginia

Wed Jul 20, 2011 1:57 am

Always backup your download to CD or DVD along with a text file including the serial.

There's even some free programs on the net to make a menu on the CD/DVD. That way you can have multiple AGEOD titles on a single disk and install with a click of the mouse.

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Kev_uk
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Location: South Wales, UK.

Wed Jul 20, 2011 8:05 am

I put them onto a USB Drive too.

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germanpeon
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Location: Massachusetts

Thu Jul 21, 2011 10:38 pm

If only I'd had more foresight...

Anyway, thanks everyone, I emailed Mr. Thibaut about it. :thumbsup:

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PhilThib
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Location: Meylan (France)

Thu Jul 21, 2011 10:43 pm

Response sent :)
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H Gilmer3
AGEod Grognard
Posts: 800
Joined: Sat Jul 23, 2011 2:57 am
Location: United States of America

Tue Aug 09, 2011 2:28 am

Aegod is great about working with you to get you your game back. Pocus even offered to let me download a game that I had a serial number for but bought from another website!!

That is customer service. :thumbsup: It has made me think about getting another game from right here, not sure which, though RUS or Napoleon battles.

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Nikel
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Joined: Sun Apr 20, 2008 8:38 pm

Tue Aug 09, 2011 10:30 am

If you are interested in the Russian Civil War, get RUS.

It is still supported, you also have Clovis mod and has more options NCP hasn't, like the full campaign and production.

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Pocus
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Location: Lyon (France)

Wed Aug 10, 2011 10:08 am

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