This was already reported, but might have got lost.
In my PC, although the very first time I loaded the game the intro video played fine, never again I was able to see it. In fact, if I do not disable this option in the configurator, all that I get is a black screen (hitting Esc key I can go the main menu, though). This is probably something to do with Divx codecs, and it was exactly the same with GI...
Of course, I personally could not care less for the intro video (although it is rather nice...:coeurs , but this small problem should also be corrected as for the average gamer might be very annoying having to stare a black screen and having to change options in some configuration utility just to NOT be able to see an intro video...
(My specs: WinXP SP2, Intel E6550 dual core, 2 Gig RAM, ATI HD 2600 XT with 1 Gig vRAM)