briest57
Civilian
Posts: 4
Joined: Fri Sep 26, 2008 4:33 pm

Crash in grand campaign

Fri Sep 26, 2008 4:45 pm

Wonderful, just bought your game today.

Got home installed.

Started grand campaign 1775-1783

pressed new turn (first turn)

and got error box 'Parsing line 10237 Not enemy = 245'

Not only that but the whole game locks up.

The only way to kill it is too go to task manager and close the process wia.exe.

Seriously this is not a good advert for your company. Haven't tried other scenarios yet but if the same happens this game goes straight back to the shop and I wont be buying any other of your games.

Have you heard of quality control(this is not a flippant remark but a genuine comment on the state of your software)

PS I have applied the latest patch and the same thing happens.

briest57
Civilian
Posts: 4
Joined: Fri Sep 26, 2008 4:33 pm

further info

Fri Sep 26, 2008 4:55 pm

Well I've tried aother scenarios and they seem to work,

so it looks like there is a problem with the grand campaign, which is the one I bought the game for!!!

btw I have the boxed UK version.

briest57
Civilian
Posts: 4
Joined: Fri Sep 26, 2008 4:33 pm

Improvements.

Fri Sep 26, 2008 4:57 pm

Having just bought the boxed version of the game were the campaign scenario is unplayable due to scripting error might I suggest a future improvement is to actually ship games that have been tested and work!

briest57
Civilian
Posts: 4
Joined: Fri Sep 26, 2008 4:33 pm

Fri Sep 26, 2008 4:58 pm

lodilefty wrote:IMHO it would be good if the automatic crash report included a 'pop up' window for the user to enter comments, what they were doing, etc...

In my case [sent 2x], I had music 'on' and sound 'off'. :siffle:

...not that I figured that out right away. :bonk:

Also, it would help of the script report.txt were included to assist tracking down script errors..

:)


It would also help if they didn't lock the game!! I have to use Task manager to recover!

User avatar
lodilefty
Posts: 7616
Joined: Sat Aug 11, 2007 3:27 pm
Location: Finger Lakes, NY GMT -5 US Eastern

Fri Sep 26, 2008 5:15 pm

Please zip and upload to here the logs and savedgame files from the scenario that crashed.

Actually, if the 'reporter' created a zip file, you can simply upload that...

This is very unusual, not previously reported with the latest patch...... :(
Always ask yourself: "Am I part of the Solution?" If you aren't, then you are part of the Problem!
[CENTER][/CENTER]
[CENTER]Visit AGEWiki - your increasingly comprehensive source for information about AGE games[/CENTER]

[CENTER]Rules for new members[/CENTER]
[CENTER]Forum Rules[/CENTER]

[CENTER]Help desk: support@slitherine.co.uk[/CENTER]

User avatar
Hok
General
Posts: 507
Joined: Thu Jul 12, 2007 3:30 pm
Location: Saint Martin d'Hères

Fri Sep 26, 2008 5:49 pm

In next patch it will be lighter !

Stay tuned :thumbsup:

User avatar
Hok
General
Posts: 507
Joined: Thu Jul 12, 2007 3:30 pm
Location: Saint Martin d'Hères

Fri Sep 26, 2008 5:58 pm

Hi briest57,

Are you in bug tracking mode ? (You can verify in options/system tab)

However bug reporting will be lighter with next patch, it shall be released soon :) .

I'm worried because WIA is released since July 4th and you're the first player with an unplayable version : you bought it on our website ?

Thank you for your answers

User avatar
lodilefty
Posts: 7616
Joined: Sat Aug 11, 2007 3:27 pm
Location: Finger Lakes, NY GMT -5 US Eastern

merged theads

Fri Sep 26, 2008 6:15 pm

[color="Blue"]Same topic was posted in 3 places. Consolidated into this single thread.[/color]
Always ask yourself: "Am I part of the Solution?" If you aren't, then you are part of the Problem!
[CENTER][/CENTER]

[CENTER]Visit AGEWiki - your increasingly comprehensive source for information about AGE games[/CENTER]



[CENTER]Rules for new members[/CENTER]

[CENTER]Forum Rules[/CENTER]



[CENTER]Help desk: support@slitherine.co.uk[/CENTER]

User avatar
Hok
General
Posts: 507
Joined: Thu Jul 12, 2007 3:30 pm
Location: Saint Martin d'Hères

Fri Sep 26, 2008 6:18 pm

Briest57,

A script error is a minor error for WiA, your main issue is that bug reporter seems to freeze your game or your computer.
Bug reporter should only send a mail to our support team.

Before you, this problem never happen and YES we have quality control and good beta testers.

Since July 4th (official release date), you are the first WiA player with this problem ...

tagwyn
AGEod Guard of Honor
Posts: 1220
Joined: Tue Apr 17, 2007 4:09 pm

Fri Sep 26, 2008 7:53 pm

HOK: Are you "the Terminator?" :p apy: Not a good image for you. IMHO

Return to “WIA Technical support / Aide technique”

Who is online

Users browsing this forum: No registered users and 3 guests