I put in an email to the service email address and requested a redownload extension. I lost all my hard drive and i need to redownload the game. I have been itching to get back into my game that i had going on.
If no answer comes from the outside operator, contact us at support@ageod.com, with infos about your order: physical address, last 4 digits of the CB used for ordering and your serial key.
Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."