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by Philsavory
Thu Jan 07, 2016 10:07 pm
Forum: WON Technical support / Aide technique
Topic: Crash in Jan 5th Patch
Replies: 5
Views: 776

Just realised I've uploaded the wrong file; please ignore this post.
by Philsavory
Thu Jan 07, 2016 8:48 pm
Forum: WON Technical support / Aide technique
Topic: Crash in Jan 5th Patch
Replies: 5
Views: 776

Crash in Jan 5th Patch

Hi

I'm playing as the French, it's November 1805 (Campaign start date January 1805). Crashed with the pop up text box about 'main.log file'.

Thanks in advance

Phil
by Philsavory
Tue Dec 22, 2015 11:42 pm
Forum: WON Technical support / Aide technique
Topic: Crash to desktop in 1.02 beta 21 Dec update
Replies: 2
Views: 788

lodilefty wrote:These kind of crashes are often related to your Graphics configuration and/or DirectX

contact the help desk at support@slitherine.co.uk


Thanks, I have done so. They've given me a ticket number and said they'll get back to me.
by Philsavory
Mon Dec 21, 2015 7:04 pm
Forum: WON Technical support / Aide technique
Topic: Crash to desktop in 1.02 beta 21 Dec update
Replies: 2
Views: 788

Crash to desktop in 1.02 beta 21 Dec update

Hi

I've had a crash during the turn resolution phase. I'm playing as the French (Jan 1805 start), it's 1806 March 8-15.
by Philsavory
Sat Dec 19, 2015 4:40 pm
Forum: WON Technical support / Aide technique
Topic: Crash to desktop in 1.02 beta
Replies: 10
Views: 1504

Thanks. Great game, I'm loving it. Big fan of your games (I have PON, CWII, EAW and Napoleon's campaign), and thanks for the regular updates and patches.
by Philsavory
Fri Dec 18, 2015 11:47 pm
Forum: WON Technical support / Aide technique
Topic: Crash to desktop in 1.02 beta
Replies: 10
Views: 1504

Crash to desktop in 1.02 beta

French Campaign (Jan 1805) Turn 22. Crashed to desktop whilst turn was calculating. Is it just the main log. txt file you require? Thanks in advance.
by Philsavory
Fri Dec 18, 2015 12:52 am
Forum: Wars of Napoleon
Topic: 1.011 official patch is out!
Replies: 17
Views: 7459

EOOQE wrote:Link worked fine.

Sounds like some Firewall etc settings on your side blocking the download.
Are you using some "crappy" Firewall/Antivirus software (Norton etc ) ?

Set it OFF and try the download again.


Thanks, the update is now downloading from the game menu update.
by Philsavory
Fri Dec 18, 2015 12:44 am
Forum: Wars of Napoleon
Topic: 1.011 official patch is out!
Replies: 17
Views: 7459

EOOQE wrote:Link worked fine.

Sounds like some Firewall etc settings on your side blocking the download.
Are you using some "crappy" Firewall/Antivirus software (Norton etc ) ?

Set it OFF and try the download again.


Thanks for the quick reply. I'm using McAfee, I'll give it a go, and report back :)
by Philsavory
Fri Dec 18, 2015 12:37 am
Forum: Wars of Napoleon
Topic: 1.011 official patch is out!
Replies: 17
Views: 7459

Hi I've bought the game today via the Matrix store, but I can't seem to update it with the patch. My version is 1.00. I've tried the update button and get a 'unable to download file. An error occurred while trying to open an FTP file' message. I've also tried the link in the post above but get a 'No...

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