Thanks Philippe, it all seems to be okay now - the download worked at the second attempt and it is safely installed. One other quick question though, they are getting a new computer for Xmas and will want to install it on there - is it a simple matter of uninstalling it from the current pc and then ...

I convinced my mother that this was the perfect Xmas gift for my father so she went ahead and purchased it. She's got the confirmation email with the serial/activation key and the download link, but her 1st attempt at downloading the file was a failure - it got to the end of the process but when she...