Durk an Pocus, thanks for the replies.
Reinstallation came from the digital copy exe file that I had saved.
I don't see any file in the BoA2 directory that looks like it contains a serial key.
I certainly will contact the help desk, thanks.

...... but just one problem - I can't find my Serial Key. I just recently moved, so it looks like it got lost in the shuffle. It's still my fault, but I'm trying to recover from this. Is there another way to resolve this, and activate the game on the new computer? I did successfully reinstall CW II ...